recall information
Recall number
REC-005485
Campaign number
SRT324
Original published date
make and model information
Make
SUBARU
Model
2015-2018 Liberty, Outback, Levorg & WRX/ 2017-2019 Impreza & XV
Year range
2015 - 2018
Affected units
78,617
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a manufacturing issue, the Electronic Park Brake (EPB) adaptor cord connector may not operate as intended. This could result in vehicle moving or rolling away whilst the vehicle is engaged in the park position.
What are the hazards?
If the vehicle moves from its parked position while unattended, it may increase the risk of an accident causing injury or death to vehicle occupants and/or other road users.
What should consumers do?
Affected owners can book their vehicle in for a free rectification at any authorised Subaru Service Centre Australia-wide.
Subaru Australia will contact affected owners in writing to request that owners make an appointment to have the vehicle repaired.
Owners can find the contact details for the authorised Subaru Retailer Network on subaru.com.au/retailers by entering their postcode and selecting “Service” from the “Department” drop down menu. A selection of the nearest Subaru Retailers will be displayed including the contact details to book instantly online or by phone.
Alternatively, owners can contact Subaru Australia’s Customer Relations Team on 1800 22 66 43 to assist with booking.
Subaru Australia will contact affected owners in writing to request that owners make an appointment to have the vehicle repaired.
Owners can find the contact details for the authorised Subaru Retailer Network on subaru.com.au/retailers by entering their postcode and selecting “Service” from the “Department” drop down menu. A selection of the nearest Subaru Retailers will be displayed including the contact details to book instantly online or by phone.
Alternatively, owners can contact Subaru Australia’s Customer Relations Team on 1800 22 66 43 to assist with booking.
Supplier details
SUBARU (AUST) PTY LTD
Who should owners/operators contact for more information?
Contact name
SUBARU AUSTRALIA
Contact phone
1800 226 643
Contact email
feedback@subaru.com.au
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
