recall information
Recall number
REC-005507
Campaign number
RC3058
Original published date
make and model information
Make
Mercedes-Benz
Model
AMG EQS 53
Year range
2022
Affected units
30
Identifying features
VIN (Vehicle identification number)
What are the defects?
The connection depth of the front towing point may not meet manufacturing specifications. As a result, the front tow point connection could detach from the vehicle during frontal towing.
What are the hazards?
If the front tow point detaches from the vehicle during use, it will increase the risk of serious injury or death to vehicle occupants, bystanders and other road users.
What should consumers do?
Owners of affected vehicles can contact their nearest authorised Mercedes-Benz dealership to have the work carried out as soon as possible free of charge.
A full list of authorised dealerships can be found at www.mercedes-benz.com.au
Alternatively, consumers may use the Mercedes-Benz online booking service, by visiting www.mercedes-benz.com.au/.
A full list of authorised dealerships can be found at www.mercedes-benz.com.au
Alternatively, consumers may use the Mercedes-Benz online booking service, by visiting www.mercedes-benz.com.au/.
Supplier details
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Who should owners/operators contact for more information?
Contact name
Customer Assistance Centre
Contact phone
1300 300 896
Contact email
customerassistancecentre@mercedes-benz.com
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
