recall information
Recall number
REC-005508
Campaign number
RC3059
Original published date
make and model information
Make
Mercedes-Benz
Model
Sprinter
Year range
2021
Affected units
5
Identifying features
VIN (Vehicle identification number)
What are the defects?
The front suspension torsion bar may not have screwed into the torsion bar linkage as per specifications. This could cause reduced stability while driving at high speed and result in a loss of vehicle control.
What are the hazards?
A loss of vehicle control will increase the risk of an accident, causing injury or death to vehicle occupants and other road users.
What should consumers do?
Owners of affected vehicles can contact their nearest authorised Mercedes-Benz dealership to have the work carried out as soon as possible free of charge.
A full list of authorised dealerships can be found at www.mercedes-benz.com.au
Alternatively, consumers may use the Mercedes-Benz online booking service, by visiting www.mercedes-benz.com.au/
A full list of authorised dealerships can be found at www.mercedes-benz.com.au
Alternatively, consumers may use the Mercedes-Benz online booking service, by visiting www.mercedes-benz.com.au/
Supplier details
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Who should owners/operators contact for more information?
Contact name
Customer Assistance Centre
Contact phone
1300 300 896
Contact email
customerassistancecentre@mercedes-benz.com
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
