recall information
Recall number
REC-005510
Campaign number
RC3061
Original published date
make and model information
Make
Mercedes-Benz
Model
GLC 300 e
Year range
2020 - 2022
Affected units
492
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a manufacturing issue, the transmission wiring may have been routed incorrectly and may contact the front driveshaft. This may result in an unexpected loss of traction.
What are the hazards?
A loss of traction increases the risk of a crash resulting in serious injury or death to vehicle occupants, other road users and bystanders.
What should consumers do?
Owners of affected vehicles can contact their nearest authorised Mercedes-Benz dealership to have the work carried out as soon as possible free of charge.
A full list of authorised dealerships can be found at www.mercedes-benz.com.au
Alternatively, consumers may use the Mercedes-Benz online booking service, by visiting www.mercedes-benz.com.au/.
A full list of authorised dealerships can be found at www.mercedes-benz.com.au
Alternatively, consumers may use the Mercedes-Benz online booking service, by visiting www.mercedes-benz.com.au/.
Supplier details
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Who should owners/operators contact for more information?
Contact name
Customer Assistance Centre
Contact phone
1300 300 896
Contact email
customerassistancecentre@mercedes-benz.com
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
