recall information
Recall number
REC-005517
Campaign number
RC3066
Original published date
make and model information
Make
Mercedes-Benz
Model
CLS, GT and E Class
Year range
2018 - 2022
Affected units
701
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a manufacturing defect the transmission wiring harness may be damaged. The damage can allow moisture into the wiring harness, which may cause a short circuit resulting in a vehicle fire.
What are the hazards?
A vehicle fire could increase the risk of injury or death to vehicle occupants, other road users, bystanders, and/or damage to property.
What should consumers do?
Note: Recall REC-005517 has now been superseded by REC-006122.
Owners of affected vehicles can contact their nearest authorised Mercedes-Benz dealership to have the work carried out as soon as possible free of charge.
A full list of authorised dealerships can be found at www.mercedes-benz.com.au
Alternatively, consumers may use the Mercedes-Benz online booking service, by visiting www.mercedes-benz.com.au/
Alternatively, consumers may use the Mercedes-Benz online booking service, by visiting www.mercedes-benz.com.au/
Owners of affected vehicles can contact their nearest authorised Mercedes-Benz dealership to have the work carried out as soon as possible free of charge.
A full list of authorised dealerships can be found at www.mercedes-benz.com.au
Alternatively, consumers may use the Mercedes-Benz online booking service, by visiting www.mercedes-benz.com.au/
Alternatively, consumers may use the Mercedes-Benz online booking service, by visiting www.mercedes-benz.com.au/
Supplier details
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Who should owners/operators contact for more information?
Contact name
Customer Assistance Centre
Contact phone
1300 300 896
Contact email
customerassistancecentre@mercedes-benz.com
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
