recall information
Recall number
REC-005526
Campaign number
RC3070
Original published date
make and model information
Make
Mercedes-Benz
Model
Sprinter Van
Year range
2021
Affected units
57
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a manufacturing issue, the alternator wiring and the electric steering wiring may not be installed correctly. The wiring harness could be damaged due to being overloaded and could result in a vehicle fire.
What are the hazards?
A vehicle fire could increase the risk of injury or death to vehicle occupants, other road users, bystanders, and/or damage to property.
What should consumers do?
Owners can contact their most convenient Mercedes-Benz Retailer for a free of charge inspection and repair if required.
To find a local Mercedes-Benz retailer, visit https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.html
To find a local Mercedes-Benz retailer, visit https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.html
Supplier details
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Who should owners/operators contact for more information?
Contact name
Customer Assistance Centre
Contact phone
1300 300 896
Contact email
customerassistancecentre@mercedes-benz.com
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
