recall information
Recall number
REC-005534
Campaign number
CR238
Original published date
make and model information
Make
DUCATI
Model
HYPERMOTARD 939 STD, HYPERMOTARD 939 SP & HYPERSTRADA 939
Year range
2016 - 2018
Affected units
130
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a manufacturing defect, the engine oil cooler lines may become damaged due to a contact point with the two cooler lines and may cause an oil leak. If this occurs, oil may leak onto the road and come in contact with the rear tyre. This could result in a loss of vehicle control.
What are the hazards?
A loss of vehicle control increases the risk of an accident causing injury or death to the rider and/or passenger and/or other road users.
What should consumers do?
Owners of affected motorcycles should contact their preferred Authorised Ducati Service Centre to arrange for the installation of an updated oil hose bracket, free of charge.
Owners can find information on the Authorised Ducati Service Network by consulting the Dealers Locator section of the website www.ducati.com/au/en/dealers.
If owners are no longer in possession of the bike in question, please contact the Ducati Support via email contact_us@ducati.com, or call toll free on 1300 112 606.
Owners can find information on the Authorised Ducati Service Network by consulting the Dealers Locator section of the website www.ducati.com/au/en/dealers.
If owners are no longer in possession of the bike in question, please contact the Ducati Support via email contact_us@ducati.com, or call toll free on 1300 112 606.
Supplier details
Ducati Motor Holding SpA
Who should owners/operators contact for more information?
Contact name
Ducati Service Centre
Contact phone
1300 112 606
Contact email
contact_us@ducati.com
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
