recall information
Recall number
REC-005542
Campaign number
XGG60
Original published date
make and model information
Make
Toyota
Model
Yaris Hybrid (MXPH10R)
Variants
Yaris Hybrid Ascent Sport, Yaris Hybrid SX, Yaris Hybrid ZR
Year range
2020
Affected units
298
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a software error, during sudden acceleration the Hybrid System may fail to engage the limp mode safety feature of the vehicle. This could cause warning lights to illuminate and result in sudden loss of motive power.
What are the hazards?
A loss of motive power while driving increases the risk of an accident, causing serious injury or death to vehicle occupants and other road users.
What should consumers do?
Toyota will contact affected owners in writing, owners of affected vehicles can make an appointment at their preferred Toyota dealer who will update the software program, free of charge.
To find a local dealer, visit https://www.toyota.com.au/find-a-dealer
For further information, consumers should contact the Toyota Recall Assist helpline on 1800 987 366 (Monday to Friday, 8am - 6pm AEST/AEDT.
To find a local dealer, visit https://www.toyota.com.au/find-a-dealer
For further information, consumers should contact the Toyota Recall Assist helpline on 1800 987 366 (Monday to Friday, 8am - 6pm AEST/AEDT.
Supplier details
TOYOTA MOTOR CORPORATION AUSTRALIA LIMITED
Who should owners/operators contact for more information?
Contact name
Toyota Recall Assist Support Line
Contact phone
1800 987 366
Contact email
recallsupport@toyota.dataresponse.com.au
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
