recall information
Recall number
REC-005561
Campaign number
RC3082
Original published date
make and model information
Make
Mercedes-Benz
Model
C Class
Year range
2021 - 2022
Affected units
2,855
Identifying features
VIN (Vehicle identification number)
What are the defects?
It is possible when opening the trunk lid, water may enter through after heavy rain or use of a high-pressure cleaning device. As a result, moisture could enter and may cause a short circuit. In addition, a risk of vehicle fire cannot be ruled out.
What are the hazards?
A vehicle fire may increase the risk of serious injury or death to vehicle occupants, other road users and bystanders, and/or damage to property.
What should consumers do?
Owners of affected vehicles can contact their most convenient Mercedes-Benz Retailer to have the work carried out as soon as possible.
A full list of authorised retailers can be found at www.mercedes-benz.com.au
Alternatively, please use the Mercedes-Benz online booking service. www.mercedes-benz.com.au/servicebooking
A full list of authorised retailers can be found at www.mercedes-benz.com.au
Alternatively, please use the Mercedes-Benz online booking service. www.mercedes-benz.com.au/servicebooking
Supplier details
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Who should owners/operators contact for more information?
Contact name
Customer Assistance Centre
Contact phone
1300 300 896
Contact email
customerassistancecentre@mercedes-benz.com
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
