recall information
Recall number
REC-005562
Campaign number
SB-22-00-014
Original published date
make and model information
Make
TESLA
Model
Model S & Model X
Year range
2017 - 2020
Affected units
1,012
Variant applicability
All variants within this model
Images
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a recently changed software calibration issue, the Electronic Power Assist Steering system (EPAS) may not operate as intended. This may result in a reduced or loss of power steering assist and could require greater steering effort from the driver particularly at low speeds. Upon experiencing reduced or lost power steering assist, an audio alert will trigger, and a visual alert will appear on the instrument cluster.
What are the hazards?
A reduced or loss of power steering assist while driving increases the risk of an accident, causing serious injury or death to vehicle occupants and other road users.
What should consumers do?
The firmware release 2022.36.5 will begin deploying to affected vehicles by Tesla. Owners of affected vehicles may also contact their authorised Tesla dealer to make an appointment to have the firmware updated, free of charge.
Note: No further action is necessary from owners whose vehicles are equipped with firmware release 2022.36.5 or a later firmware release.
Note: No further action is necessary from owners whose vehicles are equipped with firmware release 2022.36.5 or a later firmware release.
Supplier details
Tesla, Inc.
Who should owners/operators contact for more information?
Contact name
Tesla Service
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
