recall information
Recall number
REC-005567
Campaign number
RC3083
Original published date
make and model information
Make
Mercedes-Benz
Model
GLS and GLE
Year range
2019 - 2022
Affected units
14,201
Identifying features
VIN (Vehicle identification number)
What are the defects?
The trim bar at the rear door windows may not have been attached correctly to its retainer and could become loose and detach from the vehicle.
What are the hazards?
If the trim bar detaches from the vehicle while driving, it could increase the risk of an accident or injury to other road users and bystanders.
What should consumers do?
Owners of affected vehicles can contact their most convenient Mercedes-Benz Retailer to have the work carried out as soon as possible.
Supplier details
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Who should owners/operators contact for more information?
Contact name
Mercedes-Benz Customer Assistance Centre
Contact phone
1300 300 896
Contact email
customerassistancecentre@mercedes-benz.com
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
