recall information
Recall number
REC-005568
Campaign number
RC3086
Original published date
make and model information
Make
Mercedes-Benz
Model
C Class
Year range
2022
Affected units
12
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a manufacturing defect with a weld on the transmission mount, the connection between the transmission and propeller shaft may become separated. As a result, the vehicle may experience a loss of power whilst driving.
What are the hazards?
A loss of power while driving could increase the risk of an accident causing injury or death to vehicle occupants, other road user and bystanders.
What should consumers do?
Owners of affected vehicles can contact their most convenient Mercedes-Benz Retailer to have the work carried out as soon as possible.
Supplier details
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Who should owners/operators contact for more information?
Contact name
Customer Assistance Centre
Contact phone
1300 300 896
Contact email
customerassistancecentre@mercedes-benz.com
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
