recall information
Recall number
REC-005586
Campaign number
221135
Original published date
make and model information
Make
KIA
Model
MQ4 Sorento
Year range
2020 - 2022
Affected units
8,572
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to variations in production, a crack may develop in the Printed Circuit Board (PCB) of the Transmission Electric Oil Pump (EOP) which may lead to failure of the EOP.
What are the hazards?
If the EOP fails, Hydraulic pressure will be lost and the vehicle may lose drive thereby increasing the risk of an accident resulting in serious injury or death to vehicle occupants and other road users.
What should consumers do?
Owners should immediately contact their preferred Kia dealer to schedule an appointment, to have the Transmission software updated.
Supplier details
KIA AUSTRALIA PTY LTD
Who should owners/operators contact for more information?
Contact name
Kia Customer Service
Contact phone
131 542
Contact email
customer_service@kia.com.au
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
