recall information
Recall number
REC-005614
Campaign number
RC3107
Original published date
make and model information
Make
Mercedes-Benz
Model
V-Class/Vito (model series 447) with a 4-cylinder diesel engine OM654
Year range
2022
Affected units
372
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a manufacturing defect, the fuel filter drainpipe may come in contact with the underfloor panel and chafe whilst driving. This could result in a diesel fuel leak and cause a noticeable fuel odour.
What are the hazards?
Fuel leak onto the road may cause a loss of traction and increase the risk of a crash resulting in serious injury or death to vehicle occupants, other road users and bystanders.
What should consumers do?
Owners of affected vehicles can contact their authorised Mercedes-Benz dealership to have the work carried out as soon as possible. A full list of authorised dealerships can be found at www.mercedes-benz.com.au.
Alternatively, please use the Mercedes-Benz online booking service.
www.mercedes-benz.com.au/servicebooking.
Alternatively, please use the Mercedes-Benz online booking service.
www.mercedes-benz.com.au/servicebooking.
Supplier details
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Who should owners/operators contact for more information?
Contact name
Customer Assistance Centre
Contact phone
1300 300 896
Contact email
customerassistancecentre@mercedes-benz.com
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
