recall information
Recall number
REC-005622
Campaign number
RC3111
Original published date
make and model information
Make
Mercedes-Benz
Model
ML and GLE
Year range
2012 - 2018
Affected units
18,331
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a manufacturing defect, water could come into contact with the fuel pump control unit. This could impair the fuel supply to the engine and result in a loss of power whilst driving.
What are the hazards?
A loss of power while driving could increase the risk of an accident causing injury or death to vehicle occupants, other road user and bystanders.
What should consumers do?
Owners of affected vehicles can contact their most convenient Mercedes-Benz dealership to have the work carried out as soon as possible, free of charge.
A full list of authorised dealerships can be found at www.mercedes-benz.com.au
Alternatively, please use the Mercedes-Benz online booking service.
www.mercedes-benz.com.au/servicebooking
A full list of authorised dealerships can be found at www.mercedes-benz.com.au
Alternatively, please use the Mercedes-Benz online booking service.
www.mercedes-benz.com.au/servicebooking
Supplier details
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Who should owners/operators contact for more information?
Contact name
Customer Assistance Centre
Contact phone
1300 300 896
Contact email
customerassistancecentre@mercedes-benz.com
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
