recall information
Recall number
REC-005629
Campaign number
22S58
Original published date
make and model information
Make
Ford
Model
ESCAPE
Year range
2021
Affected units
186
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a manufacturing defect, vehicles fitted with a panoramic roof may have poor adhesion of the fixed glass panel and front roof panel to the roof frame. As a result, the panoramic roof panel and or front panel may detach from the vehicle.
What are the hazards?
If the fixed glass panel and/or front panel either partially or fully detaches from the vehicle there is an increased risk of injury or death to road users.
What should consumers do?
Ford will contact affected owners in writing requesting they make an appointment at their preferred Ford Authorised Dealership for inspection and rectification carried out free of charge.
For further information, contact any Authorised Ford Dealer or Ford's Customer Relationship Centre on 13FORD (133 673).
For further information, contact any Authorised Ford Dealer or Ford's Customer Relationship Centre on 13FORD (133 673).
Supplier details
FORD MOTOR COMPANY OF AUSTRALIA PTY LTD
Who should owners/operators contact for more information?
Contact name
Ford Customer Relationship Centre
Contact phone
13 36 73
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
