recall information
Recall number
REC-005700
Campaign number
H441
Original published date
make and model information
Make
JAGUAR
Model
I-PACE
Year range
2017 - 2023
Affected units
368
Variant applicability
All variants within this model
Regulator comments
We are waiting for the VIN list to be confirmed.
Images
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a software issue, some vehicles may experience a thermal overload. If this occurs, vehicle occupants may identify smoke or fire emanating from underneath the vehicle.
What are the hazards?
A vehicle fire may increase the risk of serious injury or death to vehicle occupants, other road users, bystanders, and/or damage to property.
What should consumers do?
Owners of affected vehicles should contact their preferred Jaguar dealer for inspections. During the visit, Jaguar retailer will provide an update to the Battery Energy Control Module (BECM) software that will monitor the High Voltage battery operational status. This will provide indication in the event the High Voltage battery exhibits conditions which may lead to thermal overload condition.
This software provides an enhanced level of driver warnings in relation to High Voltage battery condition and in the event the software determines a risk exists, the High Voltage battery charging capacity is temporarily limited to 75%. The warning message and associated Owner Guide instruction directs the driver to take their vehicle to a Jaguar retailer for diagnosis, your retailer will then inspect, and if necessary, repair or replace the affected High Voltage battery module/assembly, free of charge.
This software provides an enhanced level of driver warnings in relation to High Voltage battery condition and in the event the software determines a risk exists, the High Voltage battery charging capacity is temporarily limited to 75%. The warning message and associated Owner Guide instruction directs the driver to take their vehicle to a Jaguar retailer for diagnosis, your retailer will then inspect, and if necessary, repair or replace the affected High Voltage battery module/assembly, free of charge.
Supplier details
JAGUAR LAND ROVER AUSTRALIA PTY LTD
Who should owners/operators contact for more information?
Contact name
JLR Australia CRC
Contact phone
1300 787 803
Contact email
crcau@jaguarlandrover.com
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
