recall information
Recall number
REC-005710
Campaign number
23S26
Original published date
make and model information
Make
Ford
Model
Ranger and Everest
Year range
2021 - 2022
Affected units
111
Identifying features
VIN (Vehicle identification number)
What are the defects?
The internal circuit board of the remote control for ARB/WARN VR EVO winches can corrode if exposed to water. Corrosion of the remote control’s circuit board may cause the winch’s cable to stop, wind up or release unexpectedly.
What are the hazards?
If a winch stops or starts unexpectedly while being used, the cable or vehicle may move suddenly. The winch may also operate unintentionally while not being used, for example when parked or driving.
If the winch operates unexpectedly, there is an increased risk of accident and serious injury to occupants of the vehicles or persons nearby.
If the winch operates unexpectedly, there is an increased risk of accident and serious injury to occupants of the vehicles or persons nearby.
What should consumers do?
Vehicle owners should immediately stop using the remote control.
Ford will contact affected owners in writing requesting they make an appointment at their preferred Ford Authorised Dealership for the repair of the remote control, free of charge.
Alternatively contact ARB directly via https://www.arb.com.au/warn-winch-recall/
For further information, contact any authorised Ford Dealer or Ford's Customer Relationship Centre on 13 FORD (13 3673).
Ford will contact affected owners in writing requesting they make an appointment at their preferred Ford Authorised Dealership for the repair of the remote control, free of charge.
Alternatively contact ARB directly via https://www.arb.com.au/warn-winch-recall/
For further information, contact any authorised Ford Dealer or Ford's Customer Relationship Centre on 13 FORD (13 3673).
Supplier details
FORD MOTOR COMPANY OF AUSTRALIA PTY LTD
Who should owners/operators contact for more information?
Contact name
Ford Customer Relationship Centre
Contact phone
133673
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
