recall information
Recall number
REC-005711
Campaign number
RC3153
Original published date
make and model information
Make
Mercedes-Benz
Model
C Class
Year range
2021 - 2023
Affected units
1,541
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a manufacturing defect, the front passenger airbag may not deploy as intended.
What are the hazards?
In the event of an accident, an airbag not deploying as intended could increase the risk of injury or death to vehicle occupants.
What should consumers do?
Owners of affected vehicles can contact their most convenient Mercedes-Benz dealership to have the airbag replaced, free of charge.
A full list of authorised dealerships can be found at www.mercedes-benz.com.au
Alternatively, please use the Mercedes-Benz online booking service.
www.mercedes-benz.com.au/servicebooking
A full list of authorised dealerships can be found at www.mercedes-benz.com.au
Alternatively, please use the Mercedes-Benz online booking service.
www.mercedes-benz.com.au/servicebooking
Supplier details
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Who should owners/operators contact for more information?
Contact name
Customer Assistance Centre
Contact phone
1300 300 896
Contact email
customerassistancecentre@mercedes-benz.com
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
