recall information
Recall number
REC-005714
Campaign number
RC3155
Original published date
make and model information
Make
Mercedes-Benz
Model
GLC 300
Year range
2022 - 2023
Affected units
401
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a manufacturing defect, the interior footwell cover may cause interference with accelerator pedal.
What are the hazards?
Interference with the accelerator pedal while driving increases the risk of an accident causing serious injury or death to vehicle occupants and/or other road users.
What should consumers do?
Owners of affected vehicles can contact their most convenient Mercedes-Benz dealership to have the footwell cover repaired, free of charge.
A full list of authorised dealerships can be found at www.mercedes-benz.com.au
Alternatively, please use the Mercedes-Benz online booking service.
www.mercedes-benz.com.au/servicebooking
A full list of authorised dealerships can be found at www.mercedes-benz.com.au
Alternatively, please use the Mercedes-Benz online booking service.
www.mercedes-benz.com.au/servicebooking
Supplier details
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Who should owners/operators contact for more information?
Contact name
Customer Assistance Centre
Contact phone
1300 300 896
Contact email
customerassistancecentre@mercedes-benz.com
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
