recall information
Recall number
REC-005721
Campaign number
23S27
Original published date
make and model information
Make
Ford
Model
Escape PHEV
Year range
2019 - 2023
Affected units
206
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a manufacturing issue, the engine may fail prematurely. If this occurs, engine oil and/or fuel vapor could be released into the engine bay and accumulate in the presence of ignition source resulting in a vehicle fire.
What are the hazards?
A vehicle fire could increase the risk of injury or death to vehicle occupants, other road users and bystanders, and/or damage to property.
What should consumers do?
Note: If the vehicle's engine exhibits an unusual noise, experiences a reduction in available engine power, generates smoke from engine compartment and/or oil smoke odour is identified when driving, drivers should stop the vehicle where is safe to do so, turn off the ignition, evacuate the vehicle as soon as possible.
When parts become available, Ford will contact affected owners in writing requesting they make an appointment at their preferred Ford Authorised Dealership for the repair, free of charge.
If you have concerns about continuing to drive your vehicle prior to parts becoming available, please contact your Ford dealer for assistance.
When parts become available, Ford will contact affected owners in writing requesting they make an appointment at their preferred Ford Authorised Dealership for the repair, free of charge.
If you have concerns about continuing to drive your vehicle prior to parts becoming available, please contact your Ford dealer for assistance.
Supplier details
FORD MOTOR COMPANY OF AUSTRALIA PTY LTD
Who should owners/operators contact for more information?
Contact name
Ford Customer Relationship Centre
Contact phone
13 36 73
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
