recall information
Recall number
REC-005731
Campaign number
YGG27
Original published date
make and model information
Make
LEXUS
Model
Lexus NX40h+ (AAZH26)
Variants
NX450h+ F Sport 2.5L PHEV Auto CVT
Year range
2021 - 2022
Affected units
154
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a manufacturing defect, the DC-DC converter that supports charging the 12V battery may short circuit and overheat resulting in a vehicle fire.
What are the hazards?
A vehicle fire increases the risk of causing serious injuries or death to the vehicle occupants, other road users and bystanders and/or damage to property.
What should consumers do?
Lexus will contact affected owners in writing, requesting they make an appointment at their preferred Lexus dealer who will replace the DC-DC converter, free of charge.
To find a local dealer, visit https://www.lexus.com.au/contact/find-a-dealer
For further information, consumers can contact their preferred Lexus dealer or contact the Lexus Customer Assistance Centre on 1800 023 009 (Monday to Friday, 8am-6pm AEST).
To find a local dealer, visit https://www.lexus.com.au/contact/find-a-dealer
For further information, consumers can contact their preferred Lexus dealer or contact the Lexus Customer Assistance Centre on 1800 023 009 (Monday to Friday, 8am-6pm AEST).
Supplier details
TOYOTA MOTOR CORPORATION AUSTRALIA LIMITED
Who should owners/operators contact for more information?
Contact name
Lexus Customer Assistance Centre
Contact phone
1800 023 009
Contact email
enquiries@lexus.com.au
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
