recall information
Recall number
REC-005747
Campaign number
RC3170
Original published date
make and model information
Make
Mercedes-Benz
Model
Various Models
Year range
2021 - 2022
Affected units
17,764
Regulator comments
AMG GT 4-doors Coupe (290 platform), C-Class (205, 206 platform), CLS (257 platform), E-Class (213 platform), E-Class Coupe/Convertible (238 platform), G-Class (463 platform), GLC (253 platform), GLE/GLS (167 platform), S-Class (223 platform), SL (232 platform).
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a manufacturing defect, the fuel delivery unit may fail causing the fuel pump to switch off. If this occurs, it could impair the fuel supply to the engine resulting in a loss of power whilst driving.
What are the hazards?
A loss of power whilst driving could increase the risk of an accident, causing injury or death to vehicle occupants and/or other road users.
What should consumers do?
Owners should contact their authorised Mercedes-Benz dealership to have the work carried out as soon as possible, free of charge.
A full list of authorised dealerships can be found at www.mercedes-benz.com.au
Alternatively, please use the Mercedes-Benz online booking service.
www.mercedes-benz.com.au/servicebooking
A full list of authorised dealerships can be found at www.mercedes-benz.com.au
Alternatively, please use the Mercedes-Benz online booking service.
www.mercedes-benz.com.au/servicebooking
Supplier details
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Who should owners/operators contact for more information?
Contact name
Customer Assistance Centre
Contact phone
1300 300 896
Contact email
customerassistancecentre@mercedes-benz.com
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
