recall information
Recall number
REC-005752
Campaign number
RC3181
Original published date
make and model information
Make
Mercedes-Benz
Model
E class (model series 213 hybrid)
Year range
2020 - 2021
Affected units
25
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a manufacturing defect, the vehicle power electronics system wiring harness may come in contact and chafe against the underbody paneling. As a result, the wiring harness could become damaged causing a loss of power.
What are the hazards?
A loss of power whilst driving could increase the risk of an accident causing injury or death to vehicle occupants and other road users.
What should consumers do?
Owners of affected vehicles can contact their most convenient Mercedes-Benz dealership to have the work carried out as soon as possible, free of charge.
A full list of authorised dealerships can be found at:
www.mercedes-benz.com.au
Alternatively, please use the Mercedes-Benz online booking service.
www.mercedes-benz.com.au/servicebooking
A full list of authorised dealerships can be found at:
www.mercedes-benz.com.au
Alternatively, please use the Mercedes-Benz online booking service.
www.mercedes-benz.com.au/servicebooking
Supplier details
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Who should owners/operators contact for more information?
Contact name
Customer Assistance Centre
Contact phone
1300 300 896
Contact email
customerassistancecentre@mercedes-benz.com
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
