recall information
Recall number
REC-005754
Campaign number
RC3190
Original published date
make and model information
Make
Mercedes-Benz
Model
X Class
Year range
2017 - 2019
Affected units
6,117
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a manufacturing defect, the rear axle radial shaft ring may not be sealed adequately. This could cause an oil leak resulting in an unexpected reduction of braking performance.
What are the hazards?
An unexpected reduction in braking performance could increase the risk of an accident causing injury or death to vehicle occupants and/or other road users.
What should consumers do?
Owners should contact their authorised Mercedes-Benz dealership to have the work carried out as soon as possible, free of charge.
A full list of authorised dealerships can be found at www.mercedes-benz.com.au
Alternatively, please use the Mercedes-Benz online booking service.
www.mercedes-benz.com.au/servicebooking
A full list of authorised dealerships can be found at www.mercedes-benz.com.au
Alternatively, please use the Mercedes-Benz online booking service.
www.mercedes-benz.com.au/servicebooking
Supplier details
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Who should owners/operators contact for more information?
Contact name
Customer Assistance Centre
Contact phone
1300 300 896
Contact email
customerassistancecentre@mercedes-benz.com
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
