recall information
Recall number
REC-005757
Campaign number
RC3191
Original published date
make and model information
Make
Mercedes-Benz
Model
Certain S Class (223 series)
Year range
2020 - 2022
Affected units
132
Identifying features
VIN (Vehicle identification number)
What are the defects?
The engine compartment main fuse box connection bolts may not meet specifications and could loosen. If this occurs, it may lead to a sudden loss of motive power and/or a vehicle fire.
What are the hazards?
A sudden loss of motive power whilst driving and/or a vehicle fire could increase the potential risk of an accident, causing serious injury or death to vehicle occupants, other road users, bystanders and/or damage to property.
What should consumers do?
Owners of affected vehicles can contact their most convenient Mercedes-Benz dealership to have the work carried out as soon as possible, free of charge.
A full list of authorised dealerships can be found at:
www.mercedes-benz.com.au
Alternatively, please use the Mercedes-Benz online booking service.
www.mercedes-benz.com.au/servicebooking
A full list of authorised dealerships can be found at:
www.mercedes-benz.com.au
Alternatively, please use the Mercedes-Benz online booking service.
www.mercedes-benz.com.au/servicebooking
Supplier details
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Who should owners/operators contact for more information?
Contact name
Mercedes-Benz Customer Assistance Centre
Contact phone
1300 300 896
Contact email
customerassistancecentre@mercedes-benz.com
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
