recall information
Recall number
REC-005802
Campaign number
N831
Original published date
make and model information
Make
LAND ROVER
Model
RANGE ROVER VELAR AND DEFENDER
Year range
2022 - 2023
2023
Affected units
29
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a software issue, the Powertrain Control Module (PCM) may not activate as intended. As a result, the internal combustion engine will not start when required resulting in a reduced or a loss of vehicle performance.
What are the hazards?
A reduction or a loss of vehicle performance whilst driving, could increase the risk of an accident causing injury or death to vehicle occupants and/or other road users.
What should consumers do?
Owners of affected vehicles should contact their preferred Jaguar Land Rover authorised dealer to have their Powertrain Control Module (PCM) software updated either through a wired connection or, where permitted, via an over-the-air delivery free of charge.
Supplier details
JAGUAR LAND ROVER AUSTRALIA PTY LTD
Who should owners/operators contact for more information?
Contact name
Customer Relationship Centre
Contact phone
1800 625 642
Contact email
crcau@jaguarlandrover.com
Contact website
landrover.com.au
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
