recall information
Recall number
REC-005807
Campaign number
RC3210
Original published date
make and model information
Make
Mercedes-Benz
Model
EQC400
Year range
2022
Affected units
1
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a manufacturing issue, the headlamps may not be adjusted correctly. This could cause an incorrect headlamp range function of the vehicle.
What are the hazards?
If the vehicle headlamps do not operate as intended it could increase the risk of an accident causing injury or death to vehicle occupants and other road users.
What should consumers do?
Owners of affected vehicles will be contacted by Mercedes-Benz and are asked to make an arrangement with their nearest authorised Mercedes-Benz dealership to have the work carried out as soon as possible.
A full list of authorised dealerships can be found at https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.html
Alternatively, consumers may use the Mercedes-Benz online booking service, by visiting www.mercedes-benz.com.au/servicebooking.
A full list of authorised dealerships can be found at https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator.html
Alternatively, consumers may use the Mercedes-Benz online booking service, by visiting www.mercedes-benz.com.au/servicebooking.
Supplier details
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Who should owners/operators contact for more information?
Contact name
Customer Assistance Centre
Contact phone
1300 762 718
Contact email
cs.aus@cac.mercedes-benz.com
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
