recall information
Recall number
REC-005808
Campaign number
AAX02
Original published date
make and model information
Make
Hino
Model
300 Series
Variants
Hybrid
Year range
2011 - 2023
Affected units
744
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a software defect, a warning message that indicates when the Automatic Clutch Unit (ACU) motors require replacement may not operate as intended. This may cause the ACU to stop functioning and result in a loss of motive power.
What are the hazards?
A loss of motive power could increase the risk of an accident causing serious injury or death to vehicle occupants and/or other road users.
What should consumers do?
Hino will contact affected owners in writing requesting they make an appointment with their nearest authorised Hino dealer to rectify their vehicle, free of charge.
Supplier details
HINO MOTOR SALES AUSTRALIA PTY. LTD.
Who should owners/operators contact for more information?
Contact name
Hino Care Centre
Contact phone
1300 014 466
Contact email
customersupport@hino.com.au
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
