recall information
Recall number
REC-005869
Campaign number
23C39
Original published date
make and model information
Make
Ford
Model
Transit Custom
Year range
2023
Affected units
328
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to incomplete software update, the Advanced Driver Assistance System (ADAS) may not operate as intended. As a result, sensors and cameras yellow warning light will not illuminate in the instrument cluster to assist the driver to detect nearby obstacles or driver errors.
What are the hazards?
A loss of safety systems could increase the risk of an accident, causing serious injury to vehicle occupants and other road users.
What should consumers do?
Owners of affected vehicles will be contacted in writing by Ford Australia and are asked to make an appointment to have the Advanced Driver Assistance System ADAS software updated, free of charge.
Supplier details
FORD MOTOR COMPANY OF AUSTRALIA PTY LTD
Who should owners/operators contact for more information?
Contact name
Ford Customer Relationship Centre
Contact phone
13 36 73
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
