The department has been made aware of a potential scam involving persons impersonating representatives of vehicle manufacturers’ dealerships. For more information see Recall Scam Alert.

Tesla, Inc. - TESLA Model 3 and Model Y 2022 - 2023

recall information

Recall number
REC-005875
Campaign number
SB-24-32-001
Original published date

make and model information

Make
TESLA
Model
Model 3 and Model Y
Year range
2022 - 2023
Affected units
4,383
Variant applicability
All variants within this model

Identifying features

VIN (Vehicle identification number)

What are the defects?

Due to a software issue, the steering wheel may feel notchy when operating the vehicle in cold temperatures.

What are the hazards?

There is no safety hazard and the defect will not affect the performance of the vehicle.

Vehicles may not be compliant with the (Australian Design Rule ADR 90/00 – Steering System) 2018.

What should consumers do?

Owners of affected vehicles should either contact Tesla to make an appointment to have the vehicle software version inspected and updated to version 2023.38 or later, free of charge, or update their vehicle's software as they usually do using main screen.
Supplier details
Tesla, Inc.

Who should owners/operators contact for more information?

Contact name
Tesla Customer Centre
Contact phone
1800 646 952
Contact email
csau@tesla.com
Contact website
tesla.com

Responsible regulator

Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.

Product type