The department has been made aware of a potential scam involving persons impersonating representatives of vehicle manufacturers’ dealerships. For more information see Recall Scam Alert.

MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD - Mercedes-Benz Certain, AMG GT, C-Class, E-Class, S-Class, SL, CLE, EQE, EQS 2023 - 2024

recall information

Recall number
REC-005923
Campaign number
RC3270
Original published date

make and model information

Make
Mercedes-Benz
Model
Certain, AMG GT, C-Class, E-Class, S-Class, SL, CLE, EQE, EQS
Year range
2023 - 2024
Affected units
1,983

Identifying features

VIN (Vehicle identification number)

What are the defects?

Due to a manufacturing defect, vehicle management systems connected to the fuse box may fail. If this occurs, it may lead to a sudden loss of motive power and/or a vehicle fire.

What are the hazards?

A sudden loss of motive power whilst driving and/or a vehicle fire could increase the potential risk of an accident, causing serious injury or death to vehicle occupants, other road users, bystanders and/or damage to property.

What should consumers do?

Owners of affected vehicles should contact their nearest authorised Mercedes-Benz dealership to have the fuse box replaced, free of charge.
Supplier details
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD

Who should owners/operators contact for more information?

Contact name
Mercedes-Benz customer assistance center
Contact phone
1300 762 718
Contact email
customerassistancecentre@mercedes-benz.com

Responsible regulator

Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.

Product type