recall information
Recall number
REC-005926
Campaign number
93U9
Original published date
make and model information
Make
AUDI
Model
E-Tron
Variants
55, 55 Sportback
Year range
2018 - 2022
Affected units
123
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a manufacturing defect, the high voltage battery may experience a thermal overload if charged over 80 percent capacity. If this occurs, the battery could overheat and lead to a vehicle fire.
What are the hazards?
A vehicle fire could increase the risk of serious injury or death to vehicle occupants, other road users, and bystanders, and/or damage to property.
What should consumers do?
Owners of affected vehicles will be contacted by Audi Australia, asking to schedule an appointment at your nearest authorised Audi dealership to have the battery inspected, free of charge. It is recommended to temporarily limit the charging target to 80 percent capacity, and the owner can change this setting under “Charging Target” menu in the multi-media interface or myAudi app.
Note: While the software upgrade development is underway, it is strongly advised that the owner returns the vehicle for an inspection and potential replacement of the battery every four months.
Note: While the software upgrade development is underway, it is strongly advised that the owner returns the vehicle for an inspection and potential replacement of the battery every four months.
Supplier details
Audi Australia Pty Ltd
Who should owners/operators contact for more information?
Contact name
Audi Australia
Contact phone
1800 502 834
Contact email
customerassistance@audi-info.com.au
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
