recall information
Recall number
REC-005942
Campaign number
41D033
Original published date
make and model information
Make
HYUNDAI
Model
IONIQ 5 (NE) & IONIQ 6 (CE)
Year range
2021 - 2024
Affected units
3,521
Variant applicability
All variants within this model
Images
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a software issue in the Integrated Charging Control Unit, the auxiliary 12 Volt battery may not charge as intended, resulting in battery drainage and loss of motive power.
What are the hazards?
A loss of motive power whilst driving could increase the risk of an accident causing injury or death to vehicle occupants and/or other road users.
What should consumers do?
Note: Recall REC-005942 has now been superseded by REC-006224.
Owners of affected vehicles can contact their nearest authorised Hyundai dealer to schedule an appointment to have the software updated, free of charge.
Owners of affected vehicles can contact their nearest authorised Hyundai dealer to schedule an appointment to have the software updated, free of charge.
Supplier details
Hyundai Motor Company
Who should owners/operators contact for more information?
Contact name
Hyundai Customer Care
Contact phone
1800 186 306
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
