recall information
Recall number
REC-005967
Campaign number
RC5021
Original published date
make and model information
Make
Mercedes-Benz
Model
907 and 910 Sprinter Vans
Year range
2023
Affected units
92
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a manufacturing defect, the driver’s side B-pillar may not have been welded to the required specification. As a result, the reinforcement in pillar may become loose over time and could fail to transmit the seat belt forces to the B-pillar as intended.
What are the hazards?
In the event of an accident, if the seat belt does not operate as intended, the occupant may not receive the full protection of the seatbelt system and this could increase the risk of injury or death to vehicle occupants.
What should consumers do?
Owners of affected vehicles can contact their nearest authorised Mercedes-Benz dealership to have the work carried out as soon as possible, free of charge.
Supplier details
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Who should owners/operators contact for more information?
Contact name
Mercedes-Benz customer assistance center
Contact phone
1300 762 718
Contact email
customerassistancecentre@mercedes-benz.com
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
