recall information
Recall number
REC-005970
Campaign number
24C10
Original published date
make and model information
Make
Ford
Model
Transit Custom
Year range
2023 - 2024
Affected units
1,117
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a software issue within the Power Steering Control Module (PSCM) the Lane Change Warning Assist (LCWA) feature may not operate as intended. As a result, there is an increased chance of a collision with another vehicle.
What are the hazards?
A loss of LCWA feature could increase the risk of an accident, causing serious injury to vehicle occupants and other road users.
What should consumers do?
Owners will be contacted in writing requesting they contact an Authorised Ford Dealer to have their vehicle rectified free of charge.
For further information, contact any authorised Ford Dealer or Ford Customer Relationship Centre on 13 FORD (13 3673).
For further information, contact any authorised Ford Dealer or Ford Customer Relationship Centre on 13 FORD (13 3673).
Supplier details
FORD MOTOR COMPANY OF AUSTRALIA PTY LTD
Who should owners/operators contact for more information?
Contact name
Ford Customer Relationship Centre
Contact phone
13 36 73
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
