recall information
Recall number
REC-005971
Campaign number
24C07
Original published date
make and model information
Make
Ford
Model
Mach-E and E-Transit
Year range
2022 - 2023
Affected units
241
Regulator comments
Identifying features
VIN (Vehicle identification number)
What are the defects?
The charge cables fitted to the vehicles are missing the required Regulatory Compliance Mark (RCM) certification label specified by the Electrical Equipment Safety Systems / Australian Communications Media Authority, EESS/ACMA (RCM AS/NZS 4417.1).
What are the hazards?
In the absence of the necessary labelling, vehicles may not meet the required standards.
There is no safety hazard associated with this recall and the defect will not affect the performance of the vehicle.
There is no safety hazard associated with this recall and the defect will not affect the performance of the vehicle.
What should consumers do?
Owners will be contacted in writing requesting they contact an Authorised Ford Dealer to have the charge cable replaced free of charge.
For further information, contact any authorised Ford Dealer or Ford Customer Relationship Centre on 13 FORD (13 3673).
For further information, contact any authorised Ford Dealer or Ford Customer Relationship Centre on 13 FORD (13 3673).
Supplier details
FORD MOTOR COMPANY OF AUSTRALIA PTY LTD
Who should owners/operators contact for more information?
Contact name
Ford Customer Relationship Centre
Contact phone
13 36 73
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
