recall information
Recall number
REC-005977
Campaign number
931B
Original published date
make and model information
Make
AUDI
Model
e-tron
Variants
GT, RS GT
Year range
2020 - 2024
Affected units
369
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a manufacturing issue, the cell modules installed in the high voltage battery may be defective. A short circuit could cause a thermal overload and result in a vehicle fire over time. The potential defect can be determined with an initial check.
What are the hazards?
A vehicle fire could increase the risk of injury or death to vehicle occupants, other road users and bystanders, and/or damage to property.
What should consumers do?
Owners who have had their vehicle rectified under previous recall REC-005977 must also contact their preferred authorised Audi dealer to the software updated, free of charge.
Note: We urgently ask owners to temporarily charge the high-voltage battery to a maximum of 80%. This minimises the potential risk described above and also protects the battery.
Note: We urgently ask owners to temporarily charge the high-voltage battery to a maximum of 80%. This minimises the potential risk described above and also protects the battery.
Supplier details
Audi Australia Pty Ltd
Who should owners/operators contact for more information?
Contact name
Audi Australia
Contact phone
1800 502 834
Contact email
customerassistance@audi-info.com.au
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
