recall information
Recall number
REC-005982
Campaign number
N903
Original published date
make and model information
Make
LAND ROVER
Model
RANGE ROVER
Variants
RANGE ROVER, RANGE ROVER SPORT
Year range
2023 - 2024
Affected units
6
Identifying features
VIN (Vehicle identification number)
What are the defects?
The clutch plates within the hybrid transmission may not meet manufacturing specifications. As a result, the clutch plates may overheat causing material degradation and potential transmission oil contamination. This may result in reduced oil pressure triggering the transmission to shift into neutral whilst driving.
What are the hazards?
An unintended shift into neutral resulting in loss of motive power whilst driving could increase the risk of an accident causing injury or death to vehicle occupants and/or other road users.
What should consumers do?
Owners of affected vehicles should contact their preferred Jaguar dealer to run a diagnostic test to determine whether the clutch packs within the transmission are operating as expected. Any transmissions which fail the test will be replaced, free of charge.
Supplier details
JAGUAR LAND ROVER AUSTRALIA PTY LTD
Who should owners/operators contact for more information?
Contact name
JLR Customer Relationship Centre
Contact phone
1800 625 642
Contact email
crcau@jaguarlandrover.com
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
