recall information
Recall number
REC-006024
Campaign number
88242C2
Original published date
make and model information
Make
GWM
Model
Tank 300 HEV
Year range
2023
Affected units
975
Identifying features
VIN (Vehicle identification number)
What are the defects?
The adjusting rod used to operate the vehicle jack is of incorrect specification and may not function as intended.
What are the hazards?
There is no safety hazard and the defect will not affect the performance of the vehicle.
Vehicles may not be compliant with the Australian Standard AS 2693-2007 and the jack cannot be used for wheel removal.
Vehicles may not be compliant with the Australian Standard AS 2693-2007 and the jack cannot be used for wheel removal.
What should consumers do?
Owners of affected vehicles are asked to contact GWM Dealer to have the vehicle jack adjusting rod replaced, free of charge.
In the event of tyre failure whilst driving prior to the rectification work being conducted, contact GWM roadside assistance service to assist.
To find a local GWM Dealer visit, https://www.gwmanz.com/au/dealer-locator.
For further information, consumers can contact GWM Customer Service Helpline on 1800 038 100 or contact customer service via https://www.gwmanz.com/au/contact-us
In the event of tyre failure whilst driving prior to the rectification work being conducted, contact GWM roadside assistance service to assist.
To find a local GWM Dealer visit, https://www.gwmanz.com/au/dealer-locator.
For further information, consumers can contact GWM Customer Service Helpline on 1800 038 100 or contact customer service via https://www.gwmanz.com/au/contact-us
Supplier details
Great Wall Motor Company Limited (Aust)
Who should owners/operators contact for more information?
Contact name
GWM Customer Support
Contact phone
1800 038 100
Contact email
cs@gwmanz.com
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
