The department has been made aware of a potential scam involving persons impersonating representatives of vehicle manufacturers’ dealerships. For more information see Recall Scam Alert.

Tesla, Inc. - TESLA Model Y and Model 3 2020 - 2024

recall information

Recall number
REC-006042
Campaign number
SB-24-00-012
Original published date

make and model information

Make
TESLA
Model
Model Y and Model 3
Year range
2020 - 2024
Affected units
34,993
Variant applicability
All variants within this model

Identifying features

VIN (Vehicle identification number)

What are the defects?

Due to manufacturing defect, the bonnet latch assembly may not detect when it is opened by the driver and therefore fail to warn the driver of "open bonnet". If the vehicle is driven with unlatched bonnet, it may open abruptly when driving and could result in obstruction of the driver’s view.

What are the hazards?

Obstruction of the driver’s view may increase the risk of an accident causing injury or death to road users.

What should consumers do?

Owners of affected vehicles will be contacted in writing by Tesla. To address the issue, an over the air software update (OTA) update will be installed on all affected vehicles.
If your vehicle is running on software version 2024.20.3 or later, your vehicle is not subject to this issue. You can confirm your vehicle’s software version by tapping 'Controls' > 'Software’ on your touchscreen.
Supplier details
Tesla, Inc.

Who should owners/operators contact for more information?

Contact name
TESLA MOTORS AUSTRALIA PTY LTD
Contact phone
1800 646 952
Contact email
csau@tesla.com
Contact website

Responsible regulator

Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.

Product type