recall information
Recall number
REC-006100
Campaign number
24C24
Original published date
make and model information
Make
Ford
Model
Everest and Transit Custom Vehicles
Year range
2022 - 2024
Affected units
38,423
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a software issue, if a vehicle occupant places an obstruction such as a body part in the window space when the driver or passenger side windows are closing, the auto reverse function may not operate until significant pressure is applied.
What are the hazards?
If the driver or passenger side window auto reverse function does not operate as intended, it can increase the risk of serious injury to vehicle occupants.
What should consumers do?
Owners will be contacted in writing requesting they contact an Authorised Ford Dealer to have their vehicle rectified, free of charge.
For further information, contact any authorised Ford Dealer or Ford Customer Relationship Centre on 13 FORD (13 3673).
For further information, contact any authorised Ford Dealer or Ford Customer Relationship Centre on 13 FORD (13 3673).
Supplier details
FORD MOTOR COMPANY OF AUSTRALIA PTY LTD
Who should owners/operators contact for more information?
Contact name
Ford Customer Relationship Centre
Contact phone
13 36 73
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
