recall information
Recall number
REC-006122
Campaign number
RC5077 and RC5078
Original published date
make and model information
Make
Mercedes-Benz
Model
AMG, CLS and E-Class
Variants
AMG E-Class (model series 213), AMG GT 4-door (model series 290), AMG model series vehicles with all-wheel drive, CLS (model series 257), E-Class (model series 213), E-Class Coupe/Cabrio (model series 238), E-Class Coupe/convertible (model series 238)
Year range
2018 - 2022
Affected units
802
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a manufacturing defect, the electrical connector in the transmission wiring harness may allow moisture to enter resulting in a short circuit. This may lead to thermal overload when the vehicle is parked resulting in a vehicle fire.
What are the hazards?
A vehicle fire could increase the risk of injury or death to vehicle occupants, bystanders and/or damage to property.
What should consumers do?
Owners of affected vehicles will be contacted by Mercedes-Benz in writing, requesting you to schedule an appointment with your authorised Mercedes-Benz dealership to have the work carried out as soon as possible, free of chargec.
Alternatively, please use the Mercedes-Benz online booking service.
www.mercedes-benz.com.au/servicebooking
Alternatively, please use the Mercedes-Benz online booking service.
www.mercedes-benz.com.au/servicebooking
Supplier details
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Who should owners/operators contact for more information?
Contact name
Customer Assistance Centre
Contact phone
1300 762 718
Contact email
cs.aus@cac.mercedes-benz.com
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
