recall information
Recall number
REC-006125
Campaign number
ZGGA0
Original published date
Last updated date
make and model information
Make
Toyota
Model
Kluger Petrol & Kluger Hybrid
Variants
Kluger 4x2 GRANDE, Kluger AWD GRANDE, Kluger GX AWD, Kluger GX-2WD, Kluger GXL AWD, Kluger GXL-2WD, Kluger Hybrid AWD GRANDE, Kluger Hybrid GX AWD, Kluger Hybrid GXL AWD
Year range
2021 - 2024
Affected units
36,572
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a manufacturing issue, the second-row seat frame mid-bar may not have been manufactured to the required specifications. As a result, if a second-row seat is stowed when the other part of the bench seat is upright, the occupant could come into contact with the end of the seat frame mid-bar.
What are the hazards?
In an event of an accident, if the rear seat occupants come into contact with the end of the seat frame mid-bar, it could increase the risk of serious injury.
What should consumers do?
Toyota will contact affected owners in writing, requesting they make an appointment at their preferred Toyota dealer who will install the rear seatback protector, free of charge.
To find a local dealer, visit https://www.toyota.com.au/find-a-dealer
For further information, consumers should contact the Toyota Recall Assist helpline on 1800 987 366 (Monday to Friday, 8am - 6pm AEST / AEDT).
To find a local dealer, visit https://www.toyota.com.au/find-a-dealer
For further information, consumers should contact the Toyota Recall Assist helpline on 1800 987 366 (Monday to Friday, 8am - 6pm AEST / AEDT).
Supplier details
TOYOTA MOTOR CORPORATION AUSTRALIA LIMITED
Who should owners/operators contact for more information?
Contact name
Toyota Recall Assist Support Line
Contact phone
1800 987 366
Contact email
recallsupport@toyota.dataresponse.com.au
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
