recall information
Recall number
REC-006128
Campaign number
RC5080
Original published date
make and model information
Make
Mercedes-Benz
Model
Certain S 580
Year range
2022 - 2023
Affected units
52
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a software issue in the Engine Control Unit (ECU), the main wiring harness may become exposed to increased engine temperatures and become damaged. As a result, the vehicle may experience loss of propulsion whilst driving. In addition, electrical resistance in the wiring could lead to a vehicle fire.
What are the hazards?
A loss of propulsion whilst driving and/or a vehicle fire could increase the risk of an accident causing injury or death to vehicle occupants, other road users, bystanders, and/or damage to property.
What should consumers do?
Owners are asked to contact their most convenient Mercedes-Benz retailer to have the work carried out as soon as possible, free of charge.
A full list of authorised dealerships can be found at www.mercedes-benz.com.au
Alternatively, please use the Mercedes-Benz online booking service.
www.mercedes-benz.com.au/servicebooking
A full list of authorised dealerships can be found at www.mercedes-benz.com.au
Alternatively, please use the Mercedes-Benz online booking service.
www.mercedes-benz.com.au/servicebooking
Supplier details
MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD
Who should owners/operators contact for more information?
Contact name
Customer Assistance Centre
Contact phone
1300 762 718
Contact email
cs.aus@cac.mercedes-benz.com
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
