The department has been made aware of a potential scam involving persons impersonating representatives of vehicle manufacturers’ dealerships. For more information see Recall Scam Alert.

GENERAL MOTORS AUSTRALIA AND NEW ZEALAND PTY LTD - Chevrolet MY21 SILVERADO HD 2021

recall information

Recall number
REC-006144
Campaign number
N24-2454440
Original published date

make and model information

Make
Chevrolet
Model
MY21 SILVERADO HD
Year range
2021
Affected units
168
Variant applicability
All variants within this model

Identifying features

VIN (Vehicle identification number)

What are the defects?

Under certain conditions, some customers may experience harsh transmission shifting leading to momentary rear wheel lock up or Anti-lock Braking System (ABS) activation may occur.

What are the hazards?

Sudden unintended braking and/or a rear wheel lockup whilst driving could increase the risk of an accident, causing injury or death to vehicle occupants and other road users.

What should consumers do?

Owners of affected vehicles will be contacted by General Motors Australia and New Zealand Pty Ltd in writing requesting they contact their local dealer to have the Transmission Control Module software updated and in some cases valve body will also need to be changed, free of charge.
Supplier details
GENERAL MOTORS AUSTRALIA AND NEW ZEALAND PTY LTD

Who should owners/operators contact for more information?

Contact name
GMSV Customer Communications Centre
Contact phone
1800 00 4678
Contact email
gmsvcare@gm.com

Responsible regulator

Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.

Product type