recall information
Recall number
REC-006172
Original published date
make and model information
Make
Mazda
Model
CX-60
Variants
PHEV Variants
Year range
2023 - 2024
Affected units
2,539
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to software improper programming of the Dash Electronic Supply Unit (Dash-ESU), when the hybrid system is powered on multiple warning messages may display in the instrument cluster:
• the engine warning light may illuminate;
• the PHEV high-voltage battery cooling system may not operate as intended. As a result, Electric (EV) drive mode may not be available;
• the instrument cluster may fail to illuminate the visual and audible seat belt warnings; and
• the 360° view camera functions may not operate as intended to assist the driver to detect nearby obstacles or driver errors.
• the engine warning light may illuminate;
• the PHEV high-voltage battery cooling system may not operate as intended. As a result, Electric (EV) drive mode may not be available;
• the instrument cluster may fail to illuminate the visual and audible seat belt warnings; and
• the 360° view camera functions may not operate as intended to assist the driver to detect nearby obstacles or driver errors.
What are the hazards?
A loss of EV drive mode and a loss of safety systems such as camera functions and seat belt warnings could increase the risk of an accident, causing serious injury or death to vehicle occupants and other road users.
What should consumers do?
Owners of affected vehicles will be contacted by Mazda Australia once the remedy is available asking them to book an appointment to update the Dash ESU with a revised calibration, free of charge.
Supplier details
MAZDA AUSTRALIA PTY. LIMITED
Who should owners/operators contact for more information?
Contact name
Mazda Call Centre
Contact phone
1800 034 411
Contact email
customersupport@mazda.com.au
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
