The department has been made aware of a potential scam involving persons impersonating representatives of vehicle manufacturers’ dealerships. For more information see Recall Scam Alert.

TOYOTA MOTOR CORPORATION AUSTRALIA LIMITED - Toyota Corolla Cross (MXGA10R), Corolla Cross Hybrid (MXGH10R), Corolla Sedan Hybrid (ZWE219R) 2023 - 2024

recall information

Recall number
REC-006191
Campaign number
ZGGA1
Original published date

make and model information

Make
Toyota
Model
Corolla Cross (MXGA10R), Corolla Cross Hybrid (MXGH10R), Corolla Sedan Hybrid (ZWE219R)
Variants
Corolla Cross Hybrid (Atmos, GX, GXL), Corolla Cross Petrol (Atmos, GX, GXL), Corolla Sedan Hybrid (Acsent Sport, SX)
Year range
2023 - 2024
Affected units
1,271

Identifying features

VIN (Vehicle identification number)

What are the defects?

Due to a manufacturing defect, cracks may develop in the upper universal joint of the steering intermediate shaft assembly. Over time, these cracks can widen due to repeated stress and can lead to a loss of steering control.

What are the hazards?

A loss of steering control could increase the risk of an accident causing injury or death to vehicle occupants and/or other road users.

What should consumers do?

Owners of affected vehicles will be contacted by Toyota, asking them to schedule an appointment to have the steering intermediate shaft replaced, free of charge.
 
To find a local dealer, visit https://www.toyota.com.au/find-a-dealer
 
For further information, consumers should contact the Toyota Recall Assist helpline on 1800 987 366 (Monday to Friday, 8am - 6pm AEST / AEDT).
Supplier details
TOYOTA MOTOR CORPORATION AUSTRALIA LIMITED

Who should owners/operators contact for more information?

Contact name
Toyota Recall Assist Support Line
Contact phone
1800 987 366
Contact email
recallsupport@toyota.dataresponse.com.au

Responsible regulator

Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.

Product type