recall information
Recall number
REC-006213
Campaign number
ZGGC1
Original published date
make and model information
Make
LEXUS
Model
RX300 (AGL20R), RX350 (AGL20R), RX350L (GGL26R), RX450h (GYL25R) RX450hL (GYL26R)
Variants
RX300 F Sport & Sports Luxury, RX350 F Sport & Sports Luxury, RX350L Sports Luxury, RX450h F Sport & Sports Luxury, RX450hL Sports Luxury
Year range
2019 - 2022
Affected units
2,963
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a manufacturing defect in the Adaptive High Beam System cracks may develop over time resulting in the LED reflector detaching from the reflector motor inside the headlamp assembly. If this occurs, the AHS function and automatic high beam may not operate as intended and a warning message will be displayed.
What are the hazards?
A non-operational AHS/ high beam system may increase the risk of an accident, resulting in injury to occupants of the vehicle and other road users.
Vehicles are not compliant with Australian Design Rule (ADR) 13/00 - Installation of Lighting and Light Signalling Devices on other than L-Group Vehicles.
Vehicles are not compliant with Australian Design Rule (ADR) 13/00 - Installation of Lighting and Light Signalling Devices on other than L-Group Vehicles.
What should consumers do?
Owners of affected vehicles will be contacted by Lexus and are asked to make an appointment to have the work carried out, free of charge.
To find a local dealer, visit Find a Dealer //www.lexus.com.au/contact/find-a-dealer
For further information, consumers can contact their preferred Lexus dealer or contact the Lexus Customer Assistance Centre on 1800 023 009 (Monday to Friday, 8am-6pm AEST/AEDT).
To find a local dealer, visit Find a Dealer //www.lexus.com.au/contact/find-a-dealer
For further information, consumers can contact their preferred Lexus dealer or contact the Lexus Customer Assistance Centre on 1800 023 009 (Monday to Friday, 8am-6pm AEST/AEDT).
Supplier details
TOYOTA MOTOR CORPORATION AUSTRALIA LIMITED
Who should owners/operators contact for more information?
Contact name
Lexus Customer Assistance Centre
Contact phone
1800 023 009
Contact email
enquiries@lexus.com.au
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
