recall information
Recall number
REC-006214
Campaign number
ZGGC4
Original published date
make and model information
Make
LEXUS
Model
NX350 (TAZA25R), NX350h (AAZH20R, AAZH25R), NX450h+ (AAZH26R)
Variants
NX350 F Sport, NX350h F Sport, NX350h Sports Luxury, NX450h+ F Sport
Year range
2023
Affected units
1,277
Identifying features
VIN (Vehicle identification number)
What are the defects?
Due to a programming issue, the Adaptive High Beam System (AHS) LED units (high beam) and AHS ECUs (Electronic Control Unit) may incorrectly detect the signals for switching from low beam to high beam. If this occurs, a warning message will display and render the high beam inoperative.
What are the hazards?
A non-operational high beam may increase the risk of an accident, resulting in injury to occupants of the vehicle and other road users.
Vehicles are not compliant with ADR 13/00 - Installation of Lighting and Light Signalling Devices on other than L-Group Vehicles.
Vehicles are not compliant with ADR 13/00 - Installation of Lighting and Light Signalling Devices on other than L-Group Vehicles.
What should consumers do?
Owners of affected vehicles will be contacted by Lexus and are asked to make an appointment to have the work carried out, free of charge.
To find a local dealer, visit Find a Dealer //www.lexus.com.au/contact/find-a-dealer
For further information, consumers can contact their preferred Lexus dealer or contact the Lexus Customer Assistance Centre on 1800 023 009 (Monday to Friday, 8am-6pm AEST/AEDT).
To find a local dealer, visit Find a Dealer //www.lexus.com.au/contact/find-a-dealer
For further information, consumers can contact their preferred Lexus dealer or contact the Lexus Customer Assistance Centre on 1800 023 009 (Monday to Friday, 8am-6pm AEST/AEDT).
Supplier details
TOYOTA MOTOR CORPORATION AUSTRALIA LIMITED
Who should owners/operators contact for more information?
Contact name
Lexus Customer Assistance Centre
Contact phone
1800 023 009
Contact email
enquiries@lexus.com.au
Contact website
Responsible regulator
Department of Infrastructure, Transport, Regional Development, Communications and the Arts is the responsible regulator for this recall.
